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This is affecting our delivery times. Please read our statement here

Delivery Information

Delivery Charges:

For most U.K. mainland destinations only, we offer free Economy delivery on orders over £ 250-00 before VAT. ALL UK economy deliveries can take up to 10 working days to despatch after receipt of payment.

We despatch goods to UK and Overseas customers by Courier only. The Charges are calculated by gross weight (goods and packaging) per individual parcel of maximum 25 kilos in weight or maximum box size of 45cm x 30cm x 30cm.

Standard Orders are usually despatched within 5 working days after receipt of funds (not from point of receipt of order), and by working days we mean Monday to Friday. Obviously we will always try to ship as soon as we physically can. Our Courier has suspended delivery guarantees during the Pandemic, so we can not absolutely guarantee a timeed or scheduled delivery as conditions are out of our control. Please monitor the tracking number we email you online to get most up to date delivery status.


Overseas economy shipments (outside Europe) are not tracked, so please keep this in mind when ordering. Transit times are a lot longer and can take 4 - 6 weeks to some countries like U.S.A> / Canada and Far East.

Lead time is calculated from the time your payment clears our payment portal, and not the time you place your order. There will be occasions when the card company or PayPal will not transfer the funds straight away.

Highlands & Islands, Isle of Man, Northern Ireland, and some remote U.K. postcodes which will attract a surcharge are IV, HS, KA, BT, KW,ZE,PA,PH,IM, TR, ZE, AND GY.

Following charges apply in Sterling Pounds for European deliveries per 25 Kilos Gross weight or maximum Parcel dimensions of 45 x 30 x 30cm:-

U.K. Mainland Economy 5-99 (see above)

U.K. Mainland Express 8-99 (Must be received before 12-00 noon)***

Austria 12-00
Belgium 13-00
Bulgaria 24-00

Corsica  24-00
Croatia 25-00
Cyprus 25-00
Czech Republic 13-50
Denmark 13-50
Estonia 16-00
Finland 18-50
France 13-50
Germany 12-50

Gibraltar 40-00
Greece 27-00
Hungary 18-50
Republic of Ireland 12-50

Isle of Man 15-00
Italy 16-95
Latvia 16-95
Lithuania 16-95
Luxembourg 12-00
Netherlands 12-50

Northern Ireland 12-50
Norway 27-50**
Poland 15-00
Portugal 17-50
Romania 24-00
Sicily 20-00
Slovakia 15-00
Slovenia 15-00
Spain 14-00
Sweden 16-00
Switzerland 16-50**



Customers ordering from Switzerland and Norway will have their orders sent by Airfreight. As a result Liquids must be packed in maximum 1 Litre quantities, or multiples thereof. That means if you want to order 5 Litres of a liquid product, you must order 5 x 1L, 10 Litres order 10 x 1L and so on. This applies to Liquids only. If your total order will be greater than 25 Kilos gross, contact us beforehand, as we can get a quote for Road transport, without these restrictions.



During busy periods, there will be occasions where it is physically impossible to ship all of the Express orders the same day, so in these rare cases, they will leave the following working day on a 24 hour service. Express Orders will still be prioritised over standard deliveries.


For Countries not listed, please contact us for a quotation in the first instance.

When your order has been shipped, you will receive an email from the courier notifying you of the despatch date along with the consignment number allowing you to track the parcel(s) online.

If you have not received your parcel within 48 hours of despatch, please contact us. UK customers will also receive text updates providing you have given us your Cellphone number at point of order.

We deliver the products you order to the address you specify for delivery. It is important that this address is accurate. It is a condition that all orders despatched by courier will require a signature on delivery.

Your Credit Card details must exactly match the invoice address on the order. You have the option to have your delivery sent to an alternative address should you wish to avail of this facility.

All deliveries must be signed for. Should you advise us to leave your parcels(s) without a signature, we will not be liable for any loss or damages in these circumstances.

If our courier can not find your address, we cannot be held responsible for late delivery or returns. We strongly encourage you to list a Cellphone / Mobile number in case the driver needs to contact you for directions.

We cannot accept any liability for any loss or damage to the products once they have been delivered and signed for.

Should your order cost more to despatch than the price listed on the order, we will advise you accordingly. Occasionally there may be a volumetric surcharge for large volumes of lightweight products.

In the event where you fail to take delivery, and no longer want the goods after they have been returned, you are liable for the 2 way carriage fees plus a minimum re-booking fee of £ 10-00 or 15% of the nett value of the order.

For overseas destinations (not listed above), we will calculate the shipping price and contact you for agreement before despatch.