Soapmakers Store

Delivery and Shipping

T. 01908 334108  F. 01908 566988
E. sales@soapmakers-store.com
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Welcome to the The Soapmakers Store

Delivery and Shipping

Delivery and Shipping

Delivery Charges:

We despatch goods to UK and Overseas customers by courier. The Charges are calculated by gross weight (goods and packaging) per individual parcel of maximum 25 kilos in weight or maximum box size of 450mm x 300mm x 300mm.

Highlands & Islands, Isle of Man, Northern Ireland, and some remote U.K. postcodes which may attract a surcharge are IV, HS, KA, BT, KW,ZE,PA,PH,IM, TR, ZE, AND GY.

Following charges apply in Sterling Pounds for European deliveries per 25 Kilos Gross weight or Parcel dimension of 450 x 300 x 300mm:-

 

U.K. Mainland 5-95 (see above)

Austria 13-00
Belgium 13-00
Bulgaria 26-00

Corsica  27-00
Croatia 25-00
Cyprus 35-00
Czech Republic 13-50
Denmark 13-50
Estonia 16-50
Finland 18-50
France 12-50
Germany 12-50
Greece 32-00
Hungary 18-50
Irish Republic 12-50

Isle of Man 12-00
Italy 15-50
Latvia 16-50
Lithuania 16-50
Luxembourg 12-50
Netherlands 12-50

Northern Ireland 13-50
Norway 24-50
Poland 15-50
Portugal 17-00
Romania 35-00
Sicily 25-00
Slovakia 16-00
Slovenia 16-00
Spain 15-50
Sweden 16-00
Switzerland 16-50

 

Delivery will be made by Courier. UK Economy Carriage charge of £ 5-95 per individual parcel of maximum 25 kilos in weight applies to online orders only within most UK Postcodes. Multiple parcels will be charged in addition at the prevailing rate for your country of delivery. Please be aware of this when ordering.

When your order has been shipped, you will receive an email from the courier notifying you of the despatch date along with the consignment number allowing you to track online. If you have not received your parcel within 48 hours, please contact us. UK customers will also receive text updates providing you have given us your Cellphone number at point of order.

We deliver the products you order to the address you specify for delivery. It is important that this address is accurate. Please check the address details before proceeding as we will copy the details exactly as listed. It is a condition that all orders despatched by courier will require a signature on delivery.


We will never leave items unless they have been signed for. If our courier can not find your address, we cannot be held responsible for late delivery or returns. Please list a Cellphone number in case the driver needs to contact you for directions. We cannot accept any liability for any loss or damage to the products once they have been delivered and signed for. Should your order cost more to despatch, we will adjust the checkout figure and advise you accordingly.

In the event where you fail to take delivery, and no longer want the goods after they have been returned, you are liable for the 2 way carriage fees plus a minimum re-booking fee of £ 10-00 or 15% of the nett value of the order. For overseas destinations (not listed above), we will calculate the shipping price and contact you for agreement before despatch.

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